Welcome to worldoforigins.com, an online marketplace (the “website”, “platform”) operated by World of Origins Limited, registered under number 08291709 (the “company”, “us”, “we”) with its registered office at 39 Great Portway, Great Denham, Bedford, Bedfordshire, MK40 4GA, UK.
By using or accessing this website and/or by placing an order you agree to be bound by the Terms and Conditions hereafter, which govern the relationship between World of Origins Limited and you, the buyer. If you do not agree to be bound by these Terms & Conditions you may not use or access the website. World of Origins Limited provides a platform for the primary purpose of enabling buyers to buy the products and services available on the website. The website is provided solely for your personal use. You may not use the website for any commercial purpose. You must be 18 years or over to purchase goods from this website.
These terms and conditions may change from time to time so please check and read them regularly.
By registering for an account or buying on the website you confirm that you have understood and accepted World of Origins Limited Terms and Conditions.
You warrant that the information you have supplied as part of the registration process is accurate and that you will notify us of any changes. You are responsible for safeguarding the security of your account, including keeping your password confidential.
Unless agreed by us in writing, all users of the website are limited to one account.
We reserve the right to reject any registration and refuse use of the platform for any reason, at our sole discretion.
We provide a platform for the primary purpose of enabling users to buy our products and services.
When you make a purchase it does become a legally binding contract between you and World of Origins.
You may only use the website and its services for its primary purpose.
In your interactions, you must at all times remain courteous and polite and not use any nicknames, comments, product descriptions or messages that are obscene, discriminatory, offensive or discourteous.
You are responsible for all data transferred from your systems to our website and services and shall bear all liabilities in any way connected to such data and content. You must not:
We do not represent or warrant that the website will be error-free, uninterrupted, free from third party attacks or otherwise available at all times to meet your requirements.
World of Origins guarantees that the delivered products are the same as those shown and described in the Website. Liability lies with the Producer for all Products sold. The Producer is also responsible for the truthfulness and completeness of the information on the packaging.
In the event of lack of conformity of the Products sold by World of Origins, you must immediately contact us on firstname.lastname@example.org. Please ensure you provide a clear statement with your order number, full name, geographical address and details of the goods.
Before returning any products you will need a written confirmation from us agreeing to the return. We might request additional information or photographs before we agree to any returns.
Prior to returning your goods to us, you must retain and take reasonable care of the goods.
Any goods should be returned in their original and unused condition (with original packaging), with all labels still attached. If labels or seals are removed/tampered with, the goods will be considered used.
Sale of Products to private consumers is subject to the obligatory legal warranties established in the Consumer Code. If a product is faulty/damaged the Customer is entitled, as long as the type of Product so permits, to a replacement.
If you wish to cancel your order within 14 days of receiving the goods, you will return the goods, at your cost, to the address confirmed on our email. The Customer forfeits these rights if he/she fails to report the lack of conformity to World of Origins within 14 days from the date on which the goods were received unless the Product, by its nature, is perishable or subject to expiry within a shorter term, in which case please refer to our returns policy for perishable items.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, WORLDOFORIGINS.COM EXCLUDES LIABILITY FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF THE WEBSITE INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT OR PUNITIVE DAMAGES, LOSS OF PROFITS, LOSS OF BUSINESS LOSS OF DATA AND ANY CONSEQUENTIAL LOSS, CLAIMS OR REMEDIES IN TORT, WHETHER OR NOT ARISING FROM ITS NEGLIGENCE.
This Agreement shall not exclude liability for death or personal injury resulting from our negligence, or any liability that cannot be limited or excluded by law.
We will not be obliged to fulfil the responsibilities detailed in the terms and conditions in circumstances beyond reasonable control. These include but are not limited to earthquakes, floods, fire, plague or other natural disasters, terrorism, riots, civil disturbances, war, strikes, nuclear or chemical contamination, failure of public infrastructure, national emergency, inclement weather or acts of God. Duties and obligation will be postponed for the period of the Force Majeure.
For the avoidance of doubt, it is not possible to return fresh or frozen, perishable or custom-made food or drinks unless they are supplied in breach of applicable regulations.
For general refunds and returns policy please refer to Buyer terms and conditions.
We accept payments using Visa, Mastercard or American Express cards.
When you place an order, you authorise our technical partner Worldpay (UK) Limited to take payment for the purchase price and are deemed to transact subject to our terms and conditions. An order is deemed to be accepted by us when you receive an email confirmation that order has been dispatched.
WORLD OF ORIGINS DOES NOT REPRESENT OR WARRANT THAT INFORMATION PROVIDED BY SELLERS, SUCH AS NUTRITION, INGREDIENT, ALLERGEN AND OTHER PRODUCT INFORMATION IS ACCURATE OR COMPLETE. WORLDOFORIGINS.COM SHALL NOT BEAR ANY DIRECT OR INDIRECT LIABILITY FOR ANY DAMAGE OR LOSS ARISING FROM OR RELATING TO ANY USE, CONTINUED USE OF ANY PRODUCTS OFFERED FOR SALE OR RELIANCE ON ANY ADVERTISEMENT DISPLAYED ON THE WEBSITE.
In no event shall worldoforigins.com be held liable for online advertisements, editorial features or recommendations about diets and/or particular products or services that may be suggested for particular purposes or expectations. No such representations or recommendations that may be displayed on worldoforigins.com should serve as a substitute for professional advice.
You should not rely solely on the information presented on the website.
You have 14 days in which to request to cancel the order, starting the day after the goods have been received. For the avoidance of doubt, it is not possible to return fresh or frozen, perishable or custom-made food or drinks unless they are supplied in breach of applicable regulations.
Before returning any products you will need a written confirmation from us agreeing to the return. For this you must immediately contact us on email@example.com. Please ensure you provide a clear statement with your order number, full name, geographical address and details of the goods.
If the goods are eligible for a return and refund, they must be returned to us within 14 days of your notification of cancellation. We recommend that proof of postage be obtained. The items must be returned in their original undamaged packaging and labels, together with any accessories, booklets or free gifts.
If the goods have been handled unnecessarily, other than to establish their nature, character and function, you will be liable for any diminished value or we can refuse a refund.
We have the right to decline or cancel any orders placed where prices or information appear to be incorrect, due to typographical error or otherwise, whether or not the order has been confirmed. In case such cancellation occurs after your credit card was charged, we will issue an immediate and full refund for the transaction amount to the payment method used.
We reserve the right to suspend or terminate your account if you are in breach of the terms and conditions without notice.
Nothing in this Agreement shall be construed to create a partnership, joint venture or agency relationship between the parties.
This agreement shall be governed by and construed in accordance with the laws of England and Wales. Any matters arising in connection to this agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
WORLDOFORIGINS.COM is committed to safeguarding and preserving customers’ privacy. In running and maintaining our website we may collect and process the following data (which may involve using third party technology):
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
We use the information that we collect from you to provide and improve our services to you. In addition to this we may use the information for one or more of the following purposes:
Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you.
Please do not hesitate to contact us regarding any matter relating to this Policy on firstname.lastname@example.org
We accept payments from